Support Article

Blank screen when WO opened in IE 10

SA-30698

Summary



The user is facing issues opening a work object using Loadrunner for load test. Loadrunner is accessed using Internet Explorer 10. 

Pega has IE=Edge in all the harness rules used in the application. 


Error Messages



Not Applicable


Steps to Reproduce



Render the application in Load runner with IE10.


Root Cause



This is environmental in nature. 
 

Resolution



Upgraded to IE 11, it helped resolve the issue. 

Published November 22, 2016 - Updated December 9, 2016


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