Support Article

Blank screen when WO opened in IE 10



The user is facing issues opening a work object using Loadrunner for load test. Loadrunner is accessed using Internet Explorer 10. 

Pega has IE=Edge in all the harness rules used in the application. 

Error Messages

Not Applicable

Steps to Reproduce

Render the application in Load runner with IE10.

Root Cause

This is environmental in nature. 


Upgraded to IE 11, it helped resolve the issue. 

Published November 22, 2016 - Updated December 9, 2016

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