Support Article
in the bottom section an OOB controls getting displayed.
SA-6873
Summary
in the bottom section an OOB controls getting displayed. Instead of the LiveUI icon, some other tabs and buttons (in disabled mode) are getting displayed.
Error Messages
For all the Application popup’s harnesses , in the bottom section an OOB controls getting displayed.
Steps to Reproduce
For all the Application popup’s harnesses , in the bottom section an OOB controls getting displayed.
Root Cause
The root cause of this problem is software use/operation error. ootb buttons are visible in IE compatibilty mode.
Resolution
This issue is resolved through the following local change:
On selecting “include HTML5 document type” option at application level has resolved the issue.
The below two links will help you know more about the HTML5 document type option necessity in your application. Please go through the below
1) https://pdn.pega.com/user-interface/upgrading-an-application-to-render-in-html5-document-type
2) https://pdn.pega.com/user-interface/what-you-need-to-know-about-upgrading-your-application-to-html5-document-type-standards-mode
Published January 31, 2016 - Updated October 8, 2020
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