Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Breaking UI when clicking multiple suggested tasks very fast



When user opens any interaction and click on multiple suggested tasks / to do list, consecutively even before the response has come, the UI breaks and user is not able to proceed.

Error Messages


Steps to Reproduce

click on the to-do / suggestion items very quickly;
click an to-do/suggestion item or process it and immediately click on another to-do/suggestion item before the busy indicator get invoked

Root Cause

The root cause of this problem is a defect in Pegasystems’ code/rules. 
We need 
to wait for the completion of current task's processing before allowing to launch next task. 
Changes are in HTML Fragment 'CPMLaunchTakeActionTasks' - Skipping the lauch of a task when previous task processing is not yet completed.


This issue is resolved by hotfix item HFix-22633

Published July 16, 2015 - Updated December 2, 2021

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us