Browser hang when switching or closing Interaction tabs
The browser hangs and the screen flickers when switching between tabs (with multiple Interactions ) or closing them. This occurs when multiple interactions are present in the Interaction portal.
Steps to Reproduce
- Create multiple Interactions which open in multiple tabs in the portal.
- Switch between Interactions. The browser hangs and the busy indicator displays.
- Close one of the Interaction tabs. The browser hangs and the busy indicator displays.
A defect in Pegasystems’ code or rules.
Multiple network calls occurred on the browser.
Apply the following hotfixes:
- HFix-44636 to prevent screen flickering.
- HFix-53710 to prevent browser from hanging.