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Support Article

Browser on PDC Manager portal hangs on performing Refresh



The browser on PDC Manager portal hangs on performing Refresh. Screen stops responding to clicks on opening the work items frequently, clicking the navigation link and performing Refresh. 

Error Messages

Not Applicable

Steps to Reproduce

  1. Click the improvement plan link on the left navigation pane
  2. Open a work item
  3. Click Origin or Event 
  4. Perform a Refresh
  5. Click the Improvement plan on the left navigation pane
  6. Repeat the above steps

Root Cause

A defect or configuration issue in the operating environment.


Apply HFix-48079.

Published December 29, 2018 - Updated December 2, 2021

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