Support Article
Browser on PDC Manager portal hangs on performing Refresh
SA-69999
Summary
The browser on PDC Manager portal hangs on performing Refresh. Screen stops responding to clicks on opening the work items frequently, clicking the navigation link and performing Refresh.
Error Messages
Not Applicable
Steps to Reproduce
- Click the improvement plan link on the left navigation pane
- Open a work item
- Click Origin or Event
- Perform a Refresh
- Click the Improvement plan on the left navigation pane
- Repeat the above steps
Root Cause
A defect or configuration issue in the operating environment.Resolution
Apply HFix-48079.
Tags:
Published December 29, 2018 - Updated December 2, 2021
Have a question? Get answers now.
Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.