Support Article
Browser Print configuration does not open for a Print action
SA-42284
Summary
Post upgrading to Pega 7.2.2, the browser Print configuration pop-up window does not appear for a Print action. This behavior is observed when referring to the Print out-of-the-box control and occurs in all browsers.
Error Messages
Not Applicable
Steps to Reproduce
1. Open any Work Object
2. Click the out-of-the-box Print control
Root Cause
The file name included the .js extension, (that is, harness_print.js) in the PrintView harness.
Resolution
Provide the correct js rule name harness_print (without the .js extension) in the PrintView harness.
Published September 19, 2017 - Updated October 8, 2020
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