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Support Article

Browser window closes on wrap-up

SA-24923

Summary



The browser window closes on completing a wrap-up. This happens sporadically.

Error Messages



Not Applicable

Steps to Reproduce

  1. Create an interaction.
  2. Wrap it up.

Root Cause



A defect in Pegasystems’ code or rules that results closing the browser window.

Resolution



Apply HFix-28233.
Suggest Edit

Published July 1, 2016 - Updated December 2, 2021

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