Support Article
Bulk action allowed on ResolveTimelinessIssues cases
SA-32997
Summary
The system is allowing bulk actions for cases waiting at ResolveTimelinessIsssues with different reason codes which is not expected.
Error Messages
Not Applicable
Steps to Reproduce
Have two cases waiting at ResolveTimelinessIsssues with different reason codes and run a bulk action on them.
Root Cause
A defect in Pegasystems’ code or rules.
Resolution
Apply HFix-31384
Tags:
Published February 3, 2017 - Updated December 2, 2021
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