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Support Article

Bulk actions do not display Application properties



Unable to display Application work class related properties in bulk transfer screens.

Error Messages

Not Applicable

Steps to Reproduce

  1. Create properties in the Application work class (ABC-DEF-XYZ-Work)
  2. Save the report definitions (pyBulkProcessingTemplate, pyBulkProcessingTemplateWorkList, pyBulkProcessingTemplateWorkBaskets) and sections (pyBulkProcessingAssignDisplay, pyBulkProcessingWorkDisplay) in the class (ABC-DEF-XYZ-Work)
  3. Create few cases and store data in the properties created
  4. Navigate to BulkAction > Process
  5. Observe the Case data for values (for the above fields) in the UI​

Root Cause

The activity, pzRunBulkProcessReport, has the class name Work- hardcoded due to which the application level data cannot be used.


Apply HFix-35301

Published August 16, 2017 - Updated October 8, 2020

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