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Support Article

Bulk Assign Option issue

SA-31613

Summary



User has upgraded from Pega 7.1.8 to Pega 7.2.1, After the upgrade, both Transfer and Transfer Assignment flow actions are displayed in the Bulk Actions tool which is not expected. 


Error Messages



No error message, both Transfer and Transfer Assignment flow actions are displayed in the Bulk Actions tool


Steps to Reproduce



1.Open pyCaseManagerPortal and click on Bulk Actions.
2.Select process and select any case.


Root Cause



This is an existing and known issue for upgrade.
Refer: https://pdn.pega.com/release-note/both-transfer-and-transfer-assignment-flow-actions-are-displayed-bulk-actions-tool

Resolution

Previously in the system settings "BulkProcessTransferFlowAction", the value was TransferAssignment.

Modifying to pyTransferAssignment resolves the issue. 

Published January 3, 2017 - Updated October 8, 2020

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