Support Article
Bulk Assign Option issue
SA-31613
Summary
User has upgraded from Pega 7.1.8 to Pega 7.2.1, After the upgrade, both Transfer and Transfer Assignment flow actions are displayed in the Bulk Actions tool which is not expected.
Error Messages
No error message, both Transfer and Transfer Assignment flow actions are displayed in the Bulk Actions tool
Steps to Reproduce
1.Open pyCaseManagerPortal and click on Bulk Actions.
2.Select process and select any case.
Root Cause
This is an existing and known issue for upgrade.
Refer: https://pdn.pega.com/release-note/both-transfer-and-transfer-assignment-flow-actions-are-displayed-bulk-actions-tool
Resolution
Previously in the system settings "BulkProcessTransferFlowAction", the value was TransferAssignment.
Modifying to pyTransferAssignment resolves the issue.
Published January 3, 2017 - Updated October 8, 2020
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