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Support Article

Bulk Assignment page display is not fully visible

SA-22771

Summary



Bulk Processing section or Transfer Assignment section present in Bulk Actions are not fully visible instead user is getting the scroll bars. 
The issue is happening on Bulk Actions only and in all browsers.


Error Messages

Not Applicable.

Steps to Reproduce



1. Select Bulk Assignments from Work Manager portal(OOTB) left Navigation Panel.
2. Click Transfer Work From (or any drop downs) and select operator from drop-down.
3. Observe that Bulk Processing section or Transfer Assignment section is not visible completely, small vertical scrollbar is coming.


Root Cause



A software use or operation error:

User is using BulkAction section which involves iFrame and in PRPC 7 use of iFrame is not recommended.
iFrame height is not getting resized according to the content.

Resolution



Add below style in userworkform:

<style>
#BulkProcessing{
      height : 600px !important;
}
</style>

Suggest Edit

Published May 4, 2016 - Updated October 8, 2020

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