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Support Article

Bulk Process Tasks on US does not show Submit

SA-2833

Summary



User tries to do a bulk processing on a set of tasks for a User Story the "Process" button does not appear to actually submit the bulk process.

Error Messages



No Error, button is missing from screen:



Steps to Reproduce



Log Into PMF
Bring Up User Story that has multiple tasks associated with it
Go to actions button select Bulk Process
Select one task
Select action "WithDraw"
text area will be displayed
after entering text the "Process" button does not show up to submit the bulk process


Root Cause



The root cause of this problem is a defect in customer application code/rules. The operator did not have the PMF SrProjectManager role associated with their access group.



Resolution



The SrProjectManager role was added to the operator's access group. This allowed the process work button to become available on the bulk processing dialog.
Suggest Edit

Published January 31, 2016 - Updated December 2, 2021

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