Support Article
Bulk Process Tasks on US does not show Submit
SA-2833
Summary
User tries to do a bulk processing on a set of tasks for a User Story the "Process" button does not appear to actually submit the bulk process.
Error Messages
No Error, button is missing from screen:
Steps to Reproduce
Log Into PMF
Bring Up User Story that has multiple tasks associated with it
Go to actions button select Bulk Process
Select one task
Select action "WithDraw"
text area will be displayed
after entering text the "Process" button does not show up to submit the bulk process
Root Cause
The root cause of this problem is a defect in customer application code/rules. The operator did not have the PMF SrProjectManager role associated with their access group.
Resolution
The SrProjectManager role was added to the operator's access group. This allowed the process work button to become available on the bulk processing dialog.
Tags:
Published January 31, 2016 - Updated December 2, 2021
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