Support Article

Bulk processing search is not working correctly

SA-38455

Summary



Bulk processing search is not working correctly with Pega 7.2.

Bulk processing is giving the result for a particular operator when there is no operator mentioned in the field.


Error Messages



Not Applicable


Steps to Reproduce



1. Go to bulk processing tab.
2. See the default operator is the logged in operator.
3. Change the operator and hit search. The result is correct.
4. Remove the operator.
5. Press Search.

User still see its giving the result of last search operator.


Root Cause



A defect in Pegasystems’ code or rules. Whenever user clear the value of the AssignedTo operator filter value, user is not clearing the pyUserIdentifer, which is bringing wrong results on filter case​.

Resolution



Apply HFix-34479​.

Published May 24, 2017 - Updated June 9, 2017

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.