Support Article

Bulk processing search is not working correctly



Bulk processing search is not working correctly with Pega 7.2.

Bulk processing is giving the result for a particular operator when there is no operator mentioned in the field.

Error Messages

Not Applicable

Steps to Reproduce

1. Go to bulk processing tab.
2. See the default operator is the logged in operator.
3. Change the operator and hit search. The result is correct.
4. Remove the operator.
5. Press Search.

User still see its giving the result of last search operator.

Root Cause

A defect in Pegasystems’ code or rules. Whenever user clear the value of the AssignedTo operator filter value, user is not clearing the pyUserIdentifer, which is bringing wrong results on filter case​.


Apply HFix-34479​.

Published May 24, 2017 - Updated June 9, 2017

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