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Support Article

Bulk Processing User Stories results in error



Error occurs while updating the backlog for multiple User Stories when using Bulk action processing.

Error Messages

[http-nio-8080-exec-9] [Processing] [ ] [AgileStudio:08.01] (ngineinterface.service.HttpAPI) ERROR - PRRuntimeError 
at com.pega.pegarules.session.internal.mgmt.base.ThreadRunner.runActivitiesAlt( ~[prprivate.jar:?] 
com.pega.pegarules.session.internal.mgmt.PRThreadImpl.runActivitiesAlt( ~[prprivate.jar:?] 
at com.pega.pegarules.session.internal.engineinterface.service.HttpAPI.runActivities( ~[prprivate.jar:?] 
at com.pega.pegarules.session.external.engineinterface.service.EngineAPI.processRequestInner( ~[prenginext.jar:?] 
at sun.reflect.GeneratedMethodAccessor143.invoke(Unknown Source) ~[?:?]

Steps to Reproduce

  1. Open an existing backlog with User Stories in it.
  2. Click Actions > Bulk action processing.
  3. Select a couple of User Stories.
  4. Select Update Backlog from the Actions.
  5. Enter 'BL' in the backlog text field.

Root Cause

A defect in Pegasystems’ code or rules.
LISTOFBACKLOGS report definition used unoptimized properties.


Apply HFix-52107.
Suggest Edit

Published August 15, 2019 - Updated December 2, 2021

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