Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Bulk Transfer Submit button does not work in Firefox



The submit button does not work during bulk transfer for the assignment from Firefox 34.0.5. An error occurs with no entry in tracer.

Error Messages

Not Applicable

Steps to Reproduce

1. Navigate to Case Manager portal, and chose Bulk Assignment.
2. Try selecting few assignments, and chose the assignee.
3. Click Submit.

Root Cause

A defect in Pegasystems’ code or rules:
In the HTML fragment pzLocalActionScript, doSubmitLocalAction function references event directly, which is unavailable in Firefox.

The updated statement is:
event:(typeof(event) == "undefined") ? window.event : event,


Apply HFix-21608.

Published May 20, 2016 - Updated October 8, 2020

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us