Support Article
Busy indicator does not hide modal dialog completely
SA-22738
Summary
When a busy indicator appears on a modal dialog (on slow connections) it does not hide the entire modal dialog. As a result user can edit or submit the modal even when not allowed to.
Error Messages
Steps to Reproduce
1) Create a lengthy modal dialog section
2) Launch the modal over a slow connection.
3) Press Submit and notice how certain fields can be still edited.
Root Cause
A defect in Pegasystems’ code or rules causes the issue.
Resolution
This issue is addressed as part of the platform in Pega 7.2.1. Users can perform the following local-change to address the issue in the interim:
1. Save UserWorkForm to your application ruleset
2. Copy and paste the code below to the UserWorkForm and save.
<!-- Local change for setting busy indicator mask correctly on modal windows -->
<style>
.pega_ui_masking {
position: fixed;
background: transparent url(pybusy_ind_mask_img.png) repeat;
display:none;
z-index:200;
top: 0;
left: 0;
right: 0;
bottom: 0;
height: auto !important;
width: auto !important;
}
</style>
Published May 4, 2016 - Updated October 8, 2020
Have a question? Get answers now.
Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.