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Support Article

Busy Indicator does not load on performing any action on screen



On selecting radio buttons or entering answers to answer Questions, the Busy Indicator does not load immediately. As a result, the user can switch answers while the current question is being processed.

Error Messages

Not Applicable

Steps to Reproduce

Select a radio button or enter answers while answering question.

Root Cause

A software use or operation error.


Perform the following local-change:
  1. Invoke the below JavaScript functions using the Run script action to display the Busy Indicator while processing is in progress.

    — showBusyIndicator()
    — hideBusyIndicator

  2. Ensure the processing action (such as, Refresh Section and Run activity) is added between the two Run script actions.
  3. Include the below script in the UserWorkForm.

    function showBusyIndicator() {
    if(pega.u.d.gBusyInd) {
    function hideBusyIndicator () {

Published April 11, 2020 - Updated December 2, 2021

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