Support Article
Button action is not triggered
SA-97506
Summary
Button action occurs only on the Label instead of the entire button. This occurs on all the browsers such as Chrome, Internet Explorer, and Edge.
Error Messages
Not Applicable
Steps to Reproduce
- Configure the Attach Content control. On click, it launches a modal dialog.
- Click to the right or left of the Attach label.
Root Cause
A defect in Pegasystems’ code or rules.
The button did not occupy the entire Div since the button's width was less. Therefore, despite clicking on the button Div, where it is considered as a complete button on the UI, no action occurs.
Resolution
Perform the following local-change:
Add the below code in the UserWorkForm or Application skin:
<style>
td.buttonTdMiddle{
padding:0 0 !important;
}
button#ModalButtonSubmit.buttonTdButton{
width:100%!important;
}
</style>
Published March 25, 2020 - Updated December 2, 2021
Have a question? Get answers now.
Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.