Support Article
Button configuration window in Email Treatment won't close (NLP)
SA-69159
Summary
When adding buttons to email treatments, a popup window opens and on clicking the Save button, NullPointerException occurs.
Error Messages
Uncaught NullPointerException {mktredirect}, {undefined}
Steps to Reproduce
- Create an email treatment.
- Type any text.
- Insert a response button in the email body.
- Mention details and click Save.
Root Cause
The HFix-39746 which deals with unique ID generation for radio buttons and checkboxes was installed on the system. This impacted the Pega Marketing functionality.
Resolution
Apply HFix-48724.
Published December 14, 2018 - Updated October 8, 2020
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