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Support Article

Buttons with hot keys not working



User have configured buttons with hotkeys. When user clicks on the character for which have configured hotkeys, click action is not working in Chrome browser.

But this is working fine in Internet Explorer.

Error Messages

Not Applicable

Steps to Reproduce

1. Configure a button with any Onclick action.
2. Configure a hotkey for the button.
3. Click on the hotkey character on the button.

Root Cause

The generated markup of this scenario splits the text up and adds a <U> element for the associated keyboard shortcut.


Add this code snippet in 'userworkform' :

Button u{

Published August 14, 2017 - Updated October 8, 2020

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