Support Article
Buttons with hot keys not working
SA-39666
Summary
User have configured buttons with hotkeys. When user clicks on the character for which have configured hotkeys, click action is not working in Chrome browser.
But this is working fine in Internet Explorer.
Error Messages
Not Applicable
Steps to Reproduce
1. Configure a button with any Onclick action.
2. Configure a hotkey for the button.
3. Click on the hotkey character on the button.
Root Cause
The generated markup of this scenario splits the text up and adds a <U> element for the associated keyboard shortcut.
Resolution
Add this code snippet in 'userworkform' :
<style>
Button u{
pointer-events:none;
}
</style>
Published August 14, 2017 - Updated October 8, 2020
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