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Support Article

Caching issue after deploying new rules



After importing rules into the production environment, the old version of a rule executes on some nodes. Please note that this issue is sporadic.

Error Messages

Not Applicable

Steps to Reproduce

  1. Import rules into the production environment.

Root Cause

A defect in Pegasystems’ code or rules. There is a potential race condition that can cause the system pulse to not process some rules after import.


Perform the following local-change to the prconfig.xml file:
Set "systempulse/scanoffsetms" to 30000

Published March 4, 2016 - Updated October 8, 2020

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