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Support Article

Calendar appears large and in middle of screen

SA-22191

Summary



DateTime control in a particular section does not pop up the calendar in proper position. It is displayed in the middle of the section, which is far away from the input date field. The size of the popup is larger. It works as expected in other section.

Error Messages



Not Applicable

Steps to Reproduce



1. Add a DateTime control in a section, and place the section in user-defined harness.
2. Launch harness in new tab from a link.

Root Cause



A software use or operation error:

Out-of-the-box section Action is included in one of the sections present in harness. Any DateTime control present inside that section has the issue. However, it works as expected outside the section. Action is an older version out-of-the-box rule, which is applicable in PRPC 6.x to render flow actions. iFrames are used in Actions, which seem to cause the issue related to width, height, or re-positioning of elements.

Resolution



Perform the following local-change:

Upgrade Action to pyCaseActionArea.
Suggest Edit

Published April 18, 2016 - Updated October 8, 2020

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