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Support Article

Calendar does not show deadline

SA-39655

Summary



User complains that Calendar only shows goal of assignments, not showing deadline of the assignments even the goal time is passes.


Error Messages



Not applicable


Steps to Reproduce

  1. Create an assignment, and set a goal and deadline.
  2. Wait until the goal will be passed.
  3. Launch Case Manager portal.
  4. Click Calendar to show the assignments.


Root Cause



A defect in Pegasystems’ code or rules

Resolution



Perform the following local-change steps:

1. Save as pyCMEvents7 section to Application Ruleset.
2. Open the configuration for pxCalendarViewGadget section include.
3. Go to parameters tab and change the deadline settings source activity from pzCalendarAssignmentWorklist7 to pzCalendarAssignmentWorklist.

Suggest Edit

Published August 17, 2017 - Updated October 8, 2020

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