Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Campaign does not execute on sending real time event to endpoint



User have created a real time event campaign for my prospect class.

However, the campaign does not execute when sending real time event to the endpoint.

Error Messages

[ PegaRULES-Batch-3] [ STANDARD] [ ] [ PCLMKT:01.01.01] ( internal.mgmt.Executable) ERROR - Exception Could not find data flow for provided keys: RuleKeys{className=Data-Decision-Request-Prospect, name=SingleProspectData

Steps to Reproduce

  1. Create the prospect class
  2. Create a real time event
  3. Create a marketing strategy
  4. Create a campaign in the prospect context, add the real time event as the engagement method and the marketing strategy
  5. Save and run the campaign
  6. Send a real time event using SOAPUI to the Rich Text Editor endpoint

Root Cause

A defect in Pegasystems’ code or rules.

When saving context dictionary, prospect related data flow (SingleProspectData) is not generated at 'Data-Decision-Request-Prospect' class and the primary prospect class. It does not generate the FilterInFilghts strategy at 'Data-Decision-Request-Prospect' class. As a result, when an event is triggered associated to prospect, it failed.


Apply HFix-55921.


Published December 2, 2021

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us