Support Article

Campaigns send SMSes after 10:00 PM

SA-25014

Summary



Short Message Services (SMSes) are sent even after 10 PM, which must be stopped automatically.

Error Messages



Not Applicable

Steps to Reproduce



Schedule an SMS campaign for 9 PM, which should run for more than an hour.

Root Cause



The downtime-related Vantage parameters of SMS were not configured according to the requirement.

Resolution



Configure the Vantage parameters given below according to the requirement:
  • VenvWirelessDTOption
  • VenvWirelessDTOptionType
  • VenvWirelessDTStartTime
  • VenvWirelessDTEndTime
  • VenvWirelessDTDaysOfWeek

Published June 28, 2016 - Updated July 26, 2016

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