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Support Article

Cancel button not working properly for modal window

SA-13358

Summary



The cancel button is not working first time, need to click it twice to cancel the opened modal window.


Error Messages



Not Applicable.


Steps to Reproduce



1.Create a flow
2. Run the flow
3.Click on the cancel button. On first click nothing happens, second click will cancel the confirmational modal dialog.


Root Cause



A defect in Pegasystems’ code or rules. The dirty modal action wasn't sequenced properly.

Resolution



Apply HFix-23425 to fix the issue.

 

Published August 31, 2015 - Updated October 8, 2020

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