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Support Article

Cancel button not working properly for modal window



The cancel button is not working first time, need to click it twice to cancel the opened modal window.

Error Messages

Not Applicable.

Steps to Reproduce

1.Create a flow
2. Run the flow
3.Click on the cancel button. On first click nothing happens, second click will cancel the confirmational modal dialog.

Root Cause

A defect in Pegasystems’ code or rules. The dirty modal action wasn't sequenced properly.


Apply HFix-23425 to fix the issue.


Published August 31, 2015 - Updated October 8, 2020

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