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Support Article

Cancel button uses old button markup on Transfer work section

SA-97919

Summary



The Cancel button uses an old button markup (pzbutton markup) on the Transfer work section. This causes issues with the Skin format styling resulting in the Hover style issues.


Error Messages


 

Not Applicable


Steps to Reproduce

  1. Accept an incoming call
  2. Select Transfer Work
  3. Hover over the Cancel button  


Root Cause



A defect in Pegasystems’ code or rules.

Resolution



Apply HFix-59364.

 

Published January 2, 2020 - Updated December 2, 2021

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