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Support Article

Cancel button uses old button markup on Transfer work section



The Cancel button uses an old button markup (pzbutton markup) on the Transfer work section. This causes issues with the Skin format styling resulting in the Hover style issues.

Error Messages


Not Applicable

Steps to Reproduce

  1. Accept an incoming call
  2. Select Transfer Work
  3. Hover over the Cancel button  

Root Cause

A defect in Pegasystems’ code or rules.


Apply HFix-59364.


Suggest Edit

Published January 2, 2020 - Updated December 2, 2021

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