Support Article

Cannot assign task to team with Pega 7.1.8

SA-27391

Summary



User is routing an assignment to a work basket but the assignment is not present in the work basket.

Error Messages



Not Applicable
 

Steps to Reproduce

  1. Create work object.
  2. In the start flow route the assignment to a work basket.
  3. Search the task in workbasket.


Root Cause



A commit was not issued after the calling start flow activity. Hence the user is not able to see the flow information in the pc_assign_workbasket table immediately.

Resolution

Issue a commit after the call startflow to solve the issue.

Published August 30, 2016 - Updated September 8, 2016

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