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Support Article

Cannot complete plan creation on non-existent product selection

SA-73569

Summary



Pega Product Composer System for Healthcare (PCSH) 7.31 is installed on Pega 7.3.
On selecting a non-existent product, error occurs and unable to complete the creation of a plan.



Error Messages



Error trying to process PLAN-12xx
Action that failed:TabbedScreenFlow7-For class: LHC-PCS-Work-Commercial-Medical-Contract - Current operator: your_operator

In Flow: CreatePlanScreensFlow At step:ASSIGNMENT66

Object key: Read/Write: NoInput

Harness class : Rule-HTML-Harness-Frame name:

Error Message:

Section &#39TabbedScreenFlow7' execution error on page ' of class 'LHS-PCS-Work-Commercial-Medical-Contract'.


Steps to Reproduce

  1. Create a plan in PCSH.
  2. Enter a non-existing dummy product.
  3. Enter the rest of the metadata as required.


Root Cause



A defect in Pegasystems’ code or rules.


Resolution



Apply HFix-51090.

 

Published March 19, 2019 - Updated December 2, 2021

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