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Support Article

Cannot Execute Search Re-indexing

SA-21170

Summary



When the Search Landing Page is configured correctly and the Re-Index button is clicked, no error is thrown on screen but the indexing does not start. Clicking on the "Check" button shows that the index is "unavailable or corrupted". When tracing this, an error is seen in the tracer output.


Error Messages



Tracer:
** Indexing is disabled for this type. Please re-enable and try again.


Steps to Reproduce



Configure Search Landing Page
Enable Indexing
Enable any of the index types and click 'Re-Index'


Root Cause



The cause of this issue is that the "Submit" button on the Search Landing Page was not clicked after enabling indexing for the specific index types.

Resolution



To ensure that indexing begins, click the "Submit" button after enabling indexing for the specific index types.

 

Published March 18, 2016 - Updated October 8, 2020

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