Support Article

Cannot export application unless Allow unlocked ruleset version



When using the Package Application Wizard, the requirement is to export the application without having to export or lock the unlocked rulesets.

Error Messages

The Product is referencing unlocked RuleSet Version instances, please follow the links below to lock them or update your Product rule to allow unlocked Versions to be exported. Be sure to save the Product rule if allowing unlocked RuleSet Versions to be exported, otherwise your change won't take effect.

Steps to Reproduce

  1. Use the Export Application Wizard with an application that has unlocked rulesets

Root Cause

Working as expected.


Perform the following local-change: Suggested, as a temporary solution, to specify latest version of the rulesets (required in the exported app) in the application rule itself and then to revert the change once the export is completed.


Published October 17, 2016 - Updated October 23, 2016

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