Cannot get data from email head field "Sender"
SummaryCannot get data from email head field "Sender" with Pega 7.1.8.
Error MessagesNot Applicable
Steps to Reproduce1. Create Email Listener.
2. Create Service Email.
3. User-A must send email to User-B.
4. User-B must resend email to address of Listener Account.
5. Header of this Email contains fields:
From: User-A <email@example.com>
To: Listener Account <firstname.lastname@example.org>
Sender: User-B <email@example.com>
6. Observe it is not able to get data from field Sender.
Root CauseThe operating environment contains the customer header "Sender".
ResolutionBy adding "Sender" header manually, issue gets resolved.
Published April 28, 2017 - Updated May 15, 2017