Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Cannot Launch Multiple Tracer Sessions for a requestor



Error occurs on reopening the Tracer in the Chrome browser.

Error Messages

Cannot Launch Multiple Tracer Sessions for a requestor.
This requestor is being traced by operator

Steps to Reproduce

  1. Open the Tracer.
  2. Close the Tracer.
  3. Reopen the Tracer.

Root Cause

A third-party product issue: Chrome browser.


As a local-change, use the Internet Explorer or Firefox browsers, or downgrade the Chrome browser.

This feature is implemented in the following:
  • Pega Platform 8.4.1
  • Pega Platform 8.5
Suggest Edit

Published October 22, 2020 - Updated December 2, 2021

Did you find this content helpful? Yes No

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us