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Support Article

Cannot modify flow with Visio 2010

SA-19427

Summary



Flows cannot be modified in Visio 2010 due to incompatibility.

Error Messages



Microsoft Visio versions above 2003 will not be supported. Aborting launch process.

Steps to Reproduce



Try to modify flow using Visio 2010.

Root Cause



PRPC 6.1 SP1 does not support Visio 2010 integration.

Resolution



Use a supported version of Visio or upgrade the Pega engine.

Published February 11, 2016 - Updated October 8, 2020

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