Support Article

Cannot open Calendar in Pega 7 in Chrome

SA-28660

Summary



User has upgraded to Pega7.2.1. The calendar gadget is not displaying on click of DateTime icon in the Chrome browser. This is working as expected in Internet Explorer.

Error Messages



Not Applicable


Steps to Reproduce



Create a property with a datetime control.


Root Cause



It is the problem with the Chrome browser in touchscreen laptops, if the user uses both touch and mouse. The only chioce that Chrome provides is to disable touch support (chrome://flags/#touch-events).

Resolution



Perform the following local-change steps:
  1. Open Google Chrome.
  2. Type chrome://flags/ in the address bar and press Enter.
  3. Click Enable touch events API > Disabled.
  4. Click Relaunch Now.​Chrome Touch Events API setting

Published September 30, 2016 - Updated August 30, 2017


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