Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Cannot progress to next stage without closing Supporting Process



When a supporting process is started it has to be completed before progressing to the next stage of a case.

Error Messages


Steps to Reproduce

  1. Start a process with multiple stages.
  2. Begin a supporting process.
  3. Observe that the main process cannot proceed to the next stage until the supporting process is completed.

Root Cause

This is the expected behavior by design.


The explanation for this behavior is as follows: all assignments must be resolved before moving onto the next stage of a case.
Suggest Edit

Published January 31, 2016 - Updated October 8, 2020

Did you find this content helpful? Yes No

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us