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Support Article

Cannot submit items on search landing page

SA-18858

Summary



Actions can't be submitted from the search landing page in Designer Studio.


Error Messages



RuleNotFoundException: Failed to find a 'RULE-OBJ-FLOWACTION' with the name 'PZLPLUCENELANDING' that applies to '@baseclass'. There were 3 rules with this name in the rulebase, but none matched this request. The 3 rules named 'PZLPLUCENELANDING' defined in the rulebase are:
3 related to applies-to class '@baseclass', but were defined on subclasses: {Pega-Search-Manager, Pega-Landing-System-Search}.


Steps to Reproduce

  1. Open the Search landing page in Designer Studio.
  2. Click any 'Submit' button.


Root Cause



Examining the PRPC trace revealed that one of the out-of-box activities that normally resides in ruleset Pega-ProcessEngine:7-10-09 was showing up in the trace as residing in ruleset Pega-ProcessEngine:7-10-99.  The user has confirmed that the "99" one was created for another purpose but is no longer needed.

Resolution



Removing the unneeded activity from ruleset Pega-ProcessEngine:7-10-99  allowed normal operation to resume.
 

 

Published January 31, 2016 - Updated October 8, 2020

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