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Support Article

Can't read swagger JSON when opening Pega API Help

SA-20124

Summary



Unable to access Pega API Help.

Error Messages



Can't read swagger JSON from https://<PEGA_URL>/prweb/PRRestService/unauthenticatedAPI/v1/docs

Steps to Reproduce



Access Pega Help API.



Root Cause



A defect or configuration issue in the operating environment invoking Pega API REST end point from SOAPUI. IBM Webseal blocked the URL and asks for credentials by invoking the URL.

Resolution



Make the following change to the operating environment:
Configure IBM Webseal to allow traffic to the Pega API TEST end point.

Published November 3, 2016 - Updated October 8, 2020

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