Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Capture Signature 'Accept'/'Cancel' option causes a scroll



Capture Signature 'Accept'/'Cancel' option cause a scroll to top of page. This is not ideal for user experience.

Error Messages

Not Applicable

Steps to Reproduce

Sign on signature control and accept. Screen is redirected to top of page.

Root Cause

The anchor tag corresponding to Accept or Control options for 'Capture Signature' control have their href attribute value as '#'.

This causes page to scroll to top when these links are clicked.

This is as expected.


Place the below code snippet in UserWorkForm HTML fragment to prevent the reported behavior:


$(function() {

$('body').on('click','.signature-accept-action,.signature-clear-action', function(e){





Published March 24, 2017 - Updated October 8, 2020

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us