Support Article

Capture Signature 'Accept'/'Cancel' option causes a scroll



Capture Signature 'Accept'/'Cancel' option cause a scroll to top of page. This is not ideal for user experience.

Error Messages

Not Applicable

Steps to Reproduce

Sign on signature control and accept. Screen is redirected to top of page.

Root Cause

The anchor tag corresponding to Accept or Control options for 'Capture Signature' control have their href attribute value as '#'.

This causes page to scroll to top when these links are clicked.

This is as expected.


Place the below code snippet in UserWorkForm HTML fragment to prevent the reported behavior:


$(function() {

$('body').on('click','.signature-accept-action,.signature-clear-action', function(e){





Published March 1, 2017 - Updated March 24, 2017

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