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Support Article

CARE MANAGEMENT FRAMEWORK Validations not working

SA-5427

Summary



The feature to configure validation rules such as Edit input and Default value for Simple questions, Question page and Survey is not Working. 

Error Messages



NA

Steps to Reproduce


configure validation rules such as Edit input  for Simple questions in survey 



Root Cause


From 6.3 we stopped supporting Edit Validate.

For default value seems every thing is working fine at customer's end as well.

Resolution


Also if they want to do validation of survey questions, they can achieve in following way:

1) Specify the validation rule in survey level and in your flowaction post activity you can call the activity called ValidateSurveys and pass your survey name.
2) In flowaction post activity call the validate rule directly to validate the questions.
 

Published January 31, 2016 - Updated October 8, 2020

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