Support Article

Case Attachment is showing only 50 Records

SA-29277

Summary



Case Attachment is showing only 50 Records. Even there are more than 100 records being fetched from database.


Error Messages



Not applicable


Steps to Reproduce

  1. Fetch more than 100 records thru List View(default Settings) and attach to pyCaseattachment in excel format.
  2. Access that Excel on portal.


Root Cause



An issue in the custom application code or rules which is the cause of the issue.

Resolution



Perform the following local-change:

Re
move the page after every list view call is made and the Excel is attached to work object.

 

Published October 18, 2016 - Updated October 27, 2016

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