Support Article

Case harness is rendering in whole harness



Case menu is opening in a new browser window instead of rendering in inner harness.

Error Messages

Not applicable

Steps to Reproduce

1. Configure portal harness with tabbed layout with dynamic container.

Root Cause

A defect in Pegasystems’ code or rules : In pyCaseWorkerNavigation rule, for cases, it is configured with Launch Harness action with Target as Replace Current which is rendering in new browser.


Perform the below steps as local-change:

pyCaseWorkerNavigation rule is an available rule. Save as the rule into application ruleset by replacing Target as new document which renders it as inner harness.

Published August 3, 2017 - Updated August 9, 2017

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