Support Article
Case harness is rendering in whole harness
SA-41865
Summary
Case menu is opening in a new browser window instead of rendering in inner harness.
Error Messages
Not applicable
Steps to Reproduce
1. Configure portal harness with tabbed layout with dynamic container.
Root Cause
A defect in Pegasystems’ code or rules : In pyCaseWorkerNavigation rule, for cases, it is configured with Launch Harness action with Target as Replace Current which is rendering in new browser.
Resolution
Perform the below steps as local-change:
pyCaseWorkerNavigation rule is an available rule. Save as the rule into application ruleset by replacing Target as new document which renders it as inner harness.
Published August 9, 2017 - Updated October 8, 2020
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