Support Article

Case IDs are not aligned with the rest of the content in IE



The Case IDs (first column content) are not aligned with the rest of the contents of the tree grid. It works fine in Chrome, but not in Internet Explorer.

Error Messages

Not Available

Steps to Reproduce

  1. Configure a tree grid.
  2. Check the alignment of the content in the first column.

Root Cause

Custom styling caused the issue.


Perform the following local-change:

Include the CSS given below in UserWorkForm rule:
div#gridBody_left li.cellCont.gridColumn div.cellIn a  {
padding-top:35px !important ;
div#gridBody_left li.cellCont.gridColumn div.cellIn div#dragHandle  {
padding-top:70px !important ;

Published September 9, 2016 - Updated September 15, 2016

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