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Support Article

In Case Manager, Add Widgets is not localized



The description for videos and the team work list are not localized while all the other widgets are localized.

Error Messages

Not applicable

Steps to Reproduce

  1. Launch Case Manager portal.
  2. Switch to Edit mode.
  3. Click Add widgets, and observe that few descriptions are not localized.

Root Cause

Descriptions for Team Worklist and Welcome to Case or Manager widgets are not localized.

The localization import wizard was not able to create field value for widget description  as the description length was exceeding 64 characters.


Apply HFix-31221.
Suggest Edit

Published January 5, 2017 - Updated October 8, 2020

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