Case should be routed to Pend Merchant for RC 85, CC1
After selecting Visa Reason Code 85 and Condition Code 1, the case should get routed to Pend Merchant assignment based on return and cancellation date.
Steps to Reproduce
Select RC 85 and CC 1 and process the case with return and cancellation dates set.
A defect in Pegasystems’ code or rules
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