Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Cases do not display while creating a Question rule

SA-87244

Summary



Cases do not display while creating a Question rule. Hence, the user is unable to associate the case.


Error Messages



Not Applicable    


Steps to Reproduce

  1. Create a question
  2. Select the Case Type button


Root Cause



A defect in Pegasystems’ code or rules. Error handling is not performed.

Resolution



Apply HFix-55983. 

 

Published March 18, 2020 - Updated December 2, 2021

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us