Caught javax.mail.MessagingException cant send command to SMTP
When sending email through the workflow, a message is displayed in the audit (history) of the case:
Caught javax.mail.MessagingException, Cant send command to SMTP host
Steps to Reproduce
Send an email notification from a work object to observe the issue.
Pega attempts to negotiate TLS encryption with a mail server that supports it by default. The mail server supported TLS in this environment; however, Pega was not configured with security information and certificates to properly integrate.
This issue is resolved through the following Local-change:
Disable the TLS negotiation through the following Dynamic System Setting:
Owning Ruleset: Pega-IntSvcs
Published May 21, 2015 - Updated June 12, 2015