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Support Article

CertPathBuilderException: PKIXCertPathBuilderImpl Email Listner



The test connection in a connection rule fails to run.

Error Messages Certificate chaining error

Steps to Reproduce

Run a Test Connection.

Root Cause

A third-party product issue:
Missing server certificates cause this issue.


Make the following change to the operating environment:
Add the correct server certificates to Client truststore.

Published November 3, 2016 - Updated October 8, 2020

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