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Support Article

ChangePortalLayout rule not working after upgrading to 8.3



Error occurs when utilizing the Pega ChangePortalLayout control out-of-the-box rule to select a new portal using the Selection dropdown. This occurs post upgrade to Pega Platform 8.3.1.

Error Messages


operator:unauthenticated or not available

Node: No ID available

[    WebContainer : 7] [anagerTemp] [                    ] [                    ] (                 URLEncryption) ERROR Internal error during decrypting fixed params for user xyz, Exception: For input string: ">?"
[    WebContainer : 7] [anagerTemp] [                    ] [                    ] (ngineinterface.service.HttpAPI) ERROR - \java.lang.NumberFormatException
java.lang.NumberFormatException: For input string: ">?"
 at java.lang.NumberFormatException.forInputString( ~[?:2.9 ()]
 at java.lang.Integer.parseInt( ~[?:2.9 ()]
 at ~[prpublic.jar:?]
 at com.pega.pegarules.exec.internal.util.crypto.PRCryptoImpl.decryptUsingKey( ~[prprivate-exec.jar:?]
 at com.pega.pegarules.exec.internal.util.crypto.PRCryptoImpl.decryptURLActionString( ~[prprivate-exec.jar:?]

Steps to Reproduce

  1. Invoke the changePortalLayout with privilege to multiple portals.
  2. Select a different Composite portal to navigate to.

Root Cause

A defect in Pegasystems’ code or rules.
Issue with encrypting the &portal in the ChangePortalLayout rule in "pyActivity=Data-Portal.ShowSelectedPortal&portal=".


This feature is implemented in the following:
  • Pega Platform 8.2.5
  • Pega Platform 8.3.2
  • Pega Platform 8.4

Published June 4, 2020 - Updated December 2, 2021

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