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Support Article

Changes made to one environment not reflecting in other

SA-43612

Summary



A change was made to a Data-Admin-Keystore instance in one Pega node (uploaded a new Jks file and saved it).

The same Keystore record when viewed from another Pega node does not reflect the update.

Error Messages



Not Applicable


Steps to Reproduce



In a multi-node environment, make a change to a Data-Admin-Keystore rule, and see if the change is reflecting in all the other nodes.


Root Cause



A defect or configuration issue in the operating environment.

HFix-24531 was installed for caching keystore instances to improve performance but the associated trigger trpr_dataadm was missing in the database.


Resolution


Make the following change to the operating environment:

Ensure that the trigger
trpr_dataadm is present and running correctly in the PegaRULES database.
Suggest Edit

Published November 3, 2017 - Updated October 8, 2020

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